Sylvie Collection FAQs

Where can I purchase Sylvie Collection Jewelry?

You can only purchase our jewelry from a Sylvie Collection authorized retailer. You can visit our store locator to locate a retailer near you.

How can I get pricing and information on Sylvie Collection Jewelry?

For pricing and availability you must contact one of our authorized retailers. You can visit our store locator online to locate a retailer near you.
If you have questions on certain pieces they might not carry, ask your sales associate to contact Sylvie Collection, and we will answer any questions.

What metals are available?

Sylvie Collection offers all its jewelry in both platinum and 18k white, yellow or rose gold.

Can a Sylvie Collection piece be modified for my needs?

We will always try to fulfill special requests for our customers.
It is very important to note that our manufacturing facility will make any of our styles to fit any size or shape diamond or gemstone.
To obtain more information on a special request please contact an authorized retailer near you.

What should I do if a Sylvie Collection retailer near me does not carry the piece I'm interested in?

Not every authorized retailer carries our full line of jewelry.
However any of our authorized retailers has the ability to obtain the style of your choice. Just have your sales associate contact Sylvie Collection for information.

Do the Sylvie Collection rings come with matching wedding bands?

Every Sylvie Collection bridal ring is designed with a wedding band to match. All wedding bands are flush fit.

Are all the Sylvie Collection designs shown on the website?

The designs shown on the website are just a sampling of the broadness of the Sylvie Collection. We are continually adding new designs to the collection. For more information on different designs please contact your nearest authorized retailer.